Before you Register for IELTS

Before you Register for IELTS

The written sections (Listening/Reading/Writing)

For IELTS on computer the test is usually held on Tuesdays and Thursdays every week and administered at our exam centre’s office in Tuition House. The written sections are scheduled to start at 2 p.m (1.15 p.m. for registration).


The Speaking section

Speaking section is usually held at the Tuition House, 27-37 St. George’s Road, London, SW19 4EU.

For IELTS on computer the Speaking section is held in the morning.

Candidates select their preferred speaking test time at the time of their registration for both delivery methods.



Ursuline High School is located in the residential area, no more than a 20 minute walk from Wimbledon train and Underground station.

The hall we rent has recently been refurbished.

It is airy and modern and has got a high quality sound system.

There is no canteen or a vending machine and the nearest café is either in Raynes Park or Wimbledon.

We advise candidates to bring a bottle of water with them as there are no shops nearby.

Wimbledon School of English is located in a beautiful Edwardian house which still has its original antique fireplaces and stunning stained glass windows.

It has light, airy classrooms where the IELTS Speaking section takes place.

It has a canteen, coffee machine and a water fountain.

There are a variety of cafes, restaurants and shops including a few supermarkets within walking distance.

To see a map click here.

Tuition House is located close to Wimbledon station and it is an five-storey office building. Our office is on the lower ground floor. The building is open Monday to Friday, 9 a.m. to 5.30 p.m.

It has light, airy test rooms with air conditioning and water cooler.

There are a variety of cafes, restaurants and shops including a few supermarkets within walking distance.


Parking availability

Please note that parking arrangements in Wimbledon are as follows:

There is no parking available on the premises of Ursuline High School.

However, you can use the on street parking outside of the school.

Please use the parking restriction signs on Crescent Road for any applicable charges.


Test takers who are 17 years old or younger

If you are 17 years old or younger, we require permission from your parent or legal guardian to capture your photo and finger scan during the registration process on the test day.

Please download an IELTS Consent Form, which can be found here.

You must bring your completed Consent Form to your test, if you do not bring your form you will not be allowed to take the test.


Cancellations and transfers

You will be charged an administrative fee of £45 if you postpone or cancel your test fewer than 5 weeks prior to the test date for IELTS on paper and 14 days prior to the test date for IELTS on computer, unless you provide a medical evidence to support the cancellation or postponement.

If you need to cancel or transfer your test fewer than 3 days prior to the test date, you forfeit your full test fee unless you provide a medical evidence to support the cancellation or postponement.

All cancellations and postponements must be made by email.


Late arrivals

Registration of the IELTS on paper starts at 8:30am on the test day.

Test takers who are late for registration will not be allowed to take the test and will forfeit their full test fee.


Your Identity Document (ID)

The rules on proof of identity are very strict.  

If you come to the test without the correct ID you will not be allowed to take the test and you will forfeit your test fee.

Below is the list of ID documents that can be used to register for IELTS.

You must bring the original document, photocopies will not be accepted.

  • Valid Passport
  • Valid European Union ID card
  • Valid Swiss, Norway, Iceland, Liechtenstein ID card
  • Valid Biometric Residence Permit Card

If your ID changes before the test (e.g. you have a new passport) you must contact the IELTS office at The London Exam Centre immediately.  If your passport is at the Home Office, you must get it back before you come to take the test.  If you have any doubts about your ID, please contact the IELTS office at The London Exam Centre.



For tests taken in 2021 the Test Fee is £185.

The charge for cancellation or postponement is £45 (see above).


Enquiry on results

You may submit an Enquiry on Results (EOR).

This must be done within six weeks of the test date.

There is a fee (£140) for this service.

If your score changes after EOR, you will receive a full refund.

You will be issued with a new Test Report Form which will be posted to you.

If your score does not change, there will be no refund.

Please contact the IELTS office for more information.


Complaints procedures

If you are unhappy with any aspect of the IELTS service you have received from the IELTS Centre at The London Exam Centre and wish to make a complaint, you can do so by sending an email/letter within 24 hour of your test day to our office detailing the problem.

Alternatively, you can complete a Candidate Complaint Form on the day of your test.

Please refer to British Council Global complaint procedure.


How examiners are tested

There is a very strict process in place for training IELTS Examiners and maintaining their active status.

Examiners are trained in line with globally agreed standards to ensure consistency in the quality of their assessment.

Every two years they must attend a standardisation session and recertify to ensure that their performance is standard.

In between, their performance is regularly monitored.


What to bring / not to bring

You must bring the same document provided to the centre during the registration, which may be:

  1. Your current, valid passport.
  2. A national identity card showing your photograph, full name, signature and date of birth (EU countries only).
  3. Biometric Residence Permit (BRP) card.

The only items you may take into the test room are your approved identity document, standard pen(s), pencil(s) and eraser(s), and water in a clear plastic bottle (label-free).

You must not take any electronic devices and watches into the test room.

All your personal belongings will be left in the designated belongings area.


Results and Scores

To find out how to receive your IELTS result, Test Report Form and understand your IELTS score, please click here.

Each test taker will be issued one hard copy of their Test Report Form, which will be either posted to the address indicated in their application or can be picked up in person from our exam office.

From the point of registration and for up to two years following the test date, test takers can request centres to send their results to up to five recognising organisations of their choice.

For each additional hard copy paper Test Report From requested over and above the free allocation, there will be a fee of £20. Further charges may apply for a recorded delivery.

Need more information about a particular exam?

Contact us